1. Can I replace the chainring or cassette sprocket with the same gear combinations?
Yes, you can.
2. Are the wheel hubs quick-release or thru-axles?
The wheel hubs are quick-release.
3. Diameter of the seat tube for a suspension seat post
The diameter of the seat tube is 31.6mm, but there is no suspension seat post.
Seat tube specification: ALLOY SEAT POST, 31.6x350mm, W/O LOGO;
With threadlocker, ALLOY 6061 HEAD, ALLOY 6066 POST
4. Can I use ILockIt?
Yes. Since we use two slightly different frames, please inform us immediately after purchase that you will be using ILockIt so we can assemble your bike with the compatible frame. Otherwise, you would need to use an additional adapter.
Adapter 👇
[Link to Amazon adapter]
[Link to bicycle magazine rack system]
[Link to YouTube video]
5. Is the rack KlickFix compatible? / Klickfix for handlebar bag?
Unfortunately, we do not sell KlickFix handlebar adapters or handlebar bags.
Note: Handlebar diameter is 31.8 mm.
6. What is the load capacity of the rack?
Approximately 25kg.
7. Can the handlebar height be adjusted?
Yes, the handlebar height can be adjusted. The angle can also be adjusted.
8. Is there a higher stem available for the e-bike?
The Trekking 7 has an adjustable stem, which allows you to adjust the grip height and thus the seating position.
9. What about the saddle adjustment?
Yes, you can adjust the saddle height yourself with a quick release.
10. What is the maximum saddle height (center of bottom bracket to top of saddle) on the Trekking 7 Performance?
High Step M: approx. 790mm
High Step L: approx. 820mm
Low Step M: approx. 760mm
Low Step L: approx. 790mm
11. Sensors
The E-Bike Trekking 7 is equipped with a pedal force sensor or torque sensor, a cadence sensor, and a speed sensor.
12. What is the tire size in inches?
Our tires are 27.5 inches.
Tire size: KENDA 27.5"x2.25"
The maximum tire size we recommend is 27.5x2.35 inches.
13. Are the gears made of plastic?
Gear set: one plastic gear + five metal gears.
14. Heart rate monitor
Currently, our displays do not show heart rate.
We plan to implement this option through the display when connected to the phone. It will be included in one of our next app updates.
15. Does the front light have a high beam function?
Unfortunately, the front light does not have a high beam function.
16. Do the tires have puncture protection?
Unfortunately, the tires do not have puncture protection.
17. Are the tires tubeless?
Both the front and rear wheels have tubes.
18. Valves/Presta valves of our tires
The valves on the tires can be inflated with standard bicycle pumps.To inflate, first unscrew the large protective cap and then screw open the valve itself. Once done, you can inflate, then screw the valve back on, replace the protective cap, and tighten.
19. Cassette (rear)
Shimano 10-speed, 11-13-15-17-20-23-26-30-36-43 teeth
20. Chainring
Chainring: FSA, 44 teeth
21. Crank arm
Crank arm: 165mm, 170mm, or 175mm.
22. Chain guard
The Trekking 7 is designed without a chain guard and cannot be equipped with one.
Note: Some of the links and specific product details have been generalized in the translation as they refer to specific URLs or product specifications that would not change in translation.
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