1. What options do I have to pay for my order?
All information regarding payment methods can be found on the payment page.
2. Bank Transfer and PayPal Transfer
We support payment via bank transfer and PayPal transfer.
Please provide us with your name, delivery address, telephone number, and the desired product. Our email address is service@hepha.com. We will then send you an invoice so you can proceed with your payment.
Name:
Address:
Telephone number:
Model: Long Range, Performance, or Ultra?
Motor torque: 80Nm, 90Nm, or 100Nm?
Color:
Frame shape: Highstep or Lowstep?
Frame size: M or L?
3. Can I use a VAT exemption form when purchasing the bike online?
Our product's selling price includes 19% VAT. If you wish to use a VAT exemption, please present your tax exemption certificate. Our email address is service@hepha.com.
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